Terms of Trade

These Terms and conditions:

  • Set out the mutual rights and responsibilities in respect of the services provided to you, the client, by  Full Circle Appearance Medicine Online Shop.
  • All reference to “Full Circle” in these terms and conditions means Deborah Swann, RN, trading as Full Circle Appearance Medicine.

You agree:

In accessing the Full Circle online shop, you agree:

(i)         To provide accurate information as to your age and contact details and account and purchase details;

(ii)        To use the products supplied only for the purpose for which they are intended;

(iii)       To follow all application instructions supplied with the products;

(iv)       The products supplied are for personal use only and are not for the use in any trade or other capacity;

(v)        You will not on-sell the products or otherwise supply to any third party;

(vi)       You will place your order using the provided links on the Full Circle website;

(vii)      You will not attempt to upload any information to the Full Circle website or otherwise interfere with the website.


  • Full payment is required at the time of order; product will not be dispatched until payment is made.
  • Payment is to be made via “Stripe” on-line payment or by online banking to the Full Circle bank account.

Return and Refund Policy:

  • Prior to returning any products please contact shop@fullcircle.nz for return instructions and tell us the reason for your return. We may require photographs to be provided where there is a reaction to a product.
  • If you have received an incorrect or defective product, Full Circle will pay the return shipping costs.
  • Defective or damaged products will be replaced.
  • We do not have to give a refund if you change your mind about a purchase — so please choose carefully.
  • We can only refund postage costs where the return is a result of our error.
  • It is recommended that you utilise a “track and trace” service for any products returned.
  • If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act 1993.
  • Any refund will be made to the account from which the payment was made.


  • Certain products are only available via a link to a third-party supplier and in such cases the terms of trade of that supplier will apply.
  • Full Circle is not responsible for the content or accuracy of any third-party supplier site.
  • Full Circle reserves the right to limit, or refuse to supply, product in its absolute discretion.
  • All personal information collected from you will be stored in accordance with the Privacy Act 1993. Full Circle uses a website on a secure server and use “Woo Commerce with WordPress”.
  • Any questions regarding these terms of trade, or our services, should be directed to shop@fullcircle.nz